WHAT IS OPI?

OPI stands for Over-the-Phone Interpretation. With OPI, interpreters are able to assist clients via phone calls (video or audio). Two ways to use our service:

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Interpreters connect and interpret

over the phone between 2 customers

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Interpreters listen and interpret

via the phone's loudspeaker

EXAMPLES OF SITUATIONS WHERE OPI DEMONSTRATES ITS EXCELLENCE

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Your company has an urgent meeting with business partners without advance notice?

Your foreign clients encounter problems and you need to contact them right away?

Your organization has so many clients requesting interpreters at once that your staff cannot assist them all in time?

 OPI IS HERE FOR YOU  

You are at an international airport and would like to buy some moisturizer. But you are not sure how to ask the store assistant for help. Don’t just buy a pig in a poke and ruin your skin!

 OPI IS HERE FOR YOU  

 

Your family has just moved to another country and must communicate with immigration agencies frequently despite being not fluent in the native language. And understanding information incorrectly may cause your family to be deported.

 OPI IS HERE FOR YOU  

You have problems while using foreign products or services, like iPhone, Gmail, etc. and need to call their Customer Support line for assistance. But you are not fluent in their languages.

 OPI IS HERE FOR YOU  

DIFFERENCES THAT GIVE OPI
A CUTTING EDGE
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OVER THE PHONE INTERPRETATION - OPI

Interpreters will assist you during a phone call (audio or video).

 

You can call anytime and request interpreters for any language pair from anywhere in the world.

 

 

Once connected, interpreters will proceed to help you without delay.

 

You can request for a specific interpreter, who assisted you before.

 

 

After sending a request for interpreters, you need to wait for only 5 - 30 minutes to get a suitable interpreter.

 

You do not have to pay extra fees (transport, meals, accommodation, etc.) for interpreters.

 

Without geographical barriers, you are able to find qualified interpreters that meet your requirements.

In case of on-site interpreters’ being late, cancelling due to emergency, etc., you can find a replacement in 5-30 mins with OPI.

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TRADITIONAL INTERPRETERS

Interpreters interact and communicate with you in person. 

Most interpreters work 9 to 5. If you require interpretation services after office hours, it is often more expensive and harder to find qualified interpreters.

 

Interpreters take time to travel.

 

It is highly likely that interpreters are occupied with other projects after a long waiting time.

You have to book interpreters from half a day to a week or more in advance.

You have to pay extra fees (transport, meals, accommodation, etc.) for interpreters, which can be from 300 thousand to more than a million VND/day.

 

You may not be able to find qualified interpreters that meet your requirements because of geographical barriers.

 

In case of on-site interpreters’ being late, cancelling due to emergency, etc., you have to make an effort to find a replacement, which may take up to a few days.

OPI’S REMARKABLE BENEFITS

Connect to an interpreter fast and easily

1.

Lower cost, higher quality

3.

Flexible payment methods - cost calculated per minute/hour/half a day/day/month

5.

A wide range of language pairs available

7.

Eliminate time-consuming tasks (transporting & waiting, for instance), as well as risks (interpreters’ being late, cancelling due to personal emergency, etc.)

2.

Save 30-50% comparing to traditional on-site interpretation services

4.

Can call anytime anywhere as long as you have a smartphone and Internet connection 

6.

Support both audio and video calls.

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Considerations before using OPI

              Since the interpreter is not physically present, hence a number of difficulties in initial overall context. A video call will help the interpreter better understand the situation to a certain extent.

           The caller’s Internet connection/cell service might affect interpretation service due to poor signal, sound and image quality, etc.

WHY YOU SHOULD CHOOSE OPI SERVICE FROM VIETRANSLATE
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Interpreters

Highly qualified, experienced interpreters selected and trained to support the clients

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Languages

A wide range of language pairs available

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Call quality

Good call quality thanks to cutting edge connection, sound and images

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Reasonable cost

Reasonable cost that helps you save 30 - 50% in comparison with traditional interpretation services, starting from only 9000 VND per use.

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Client support

24/7 support, anytime, anywhere

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Cost calculated & payment 

Cost calculated per minute/hour/half a day/day/month - your choice
Flexible payment methods: in advance or in arrear; through Paypal, Momo, bank transfer, credit cards, etc.